Home Page Home Page
  Rss Feeds

Exchange of mutilated or damaged euro banknotes

The Bank of Greece may exchange, on request and under conditions, genuine mutilated or damaged euro banknotes that are legal tender in the following cases:

  • when more than half of the banknote is presented; or
  • when half or less of the banknote is presented and the applicant can prove that the missing parts have been destroyed.

Payments and fee

Credit institutions and other professional cash handlers shall pay a fee to the Bank of Greece for the exchange of euro banknotes that are legal tender and have been mutilated or damaged by accidental activation of anti-theft devices.

This fee amounts to €0.10 per mutilated or damaged euro banknote and is payable only when at least 100 damaged or mutilated euro banknotes are exchanged. The fee applies to all exchanged euro banknotes.

No fee is charged in case euro banknotes have been mutilated or damaged as a result of an attempted or actual theft or robbery.

Legal Framework

  • European Central Bank Decision (ECB/2013/10) of 19 April 2013 on the denominations, specifications, reproduction, exchange and withdrawal of euro banknotes;
  • Bank of Greece circular.