Main tasks
The Organisation Directorate is responsible for:
- coordinating the Bank's operational planning activities, linking them to strategic objectives and monitoring their implementation;
- preparing proposals on the allocation of tasks, roles and responsibilities to the Bank's Business Units and Committees, and on defining the reporting lines and hierarchical relationships between them;
- monitoring and updating the institutional framework (policies, regulations and procedures with horizontal application at organisation level) and the operating framework of the Bank's Committees;
- carrying out operational analysis for new systems, optimising business processes, proposing digital innovations in the Bank’s internal organisation and operation, and prioritising the implementation of relevant projects in cooperation with the relevant Bank Directorates;
- implementing a uniform methodology and procedures for project management at organisation level, supporting the Bank's project managers and acting as project manager, if required, in horizontal projects;
- evaluating requests from the Bank's Business Units for certification against international standards and implementing quality management systems in selected Bank operations; and
- organising and monitoring the professional competence certification process of credit institutions’ and insurance companies’ employees in relation to the provision of investment and insurance services, in collaboration with the Bank's competent supervisory Directorates.
The Organisation Directorate comprises the following Divisions:
- Operational Planning Division
- Organisational Design and Coordination Division
- Certifications and Organisational Support Division
- Internal Governance Framework Division